MATRIX AV offer a bespoke maintenance package to suit your AV requirements. System Maintenance can be tailor made to suit each client, usually a 6 month or annual package is advisable depending on the complexity of the installation. Following the maintenance service a detailed technical report of the work that has been undertaken and recommendations to aid future reliability will be provided.
MATRIX AV offer all clients a dedicated technical support telephone phone number and email.
A call out service is offered to all MATRIX AV clients, a qualified AV engineer will attend the call out for technical assistance, fault finding and resolving any AV issues.
The System Maintenance package can include any of the following:
- Software updates
- System checks
- Re-calibration of processor sound parameters
- System cleaning